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What is Pak Gifts Hub?

Pak Gifts Hub is an online gifting store in Pakistan offering cakes, flowers, customized gifts, hampers, event gifts, romantic gifts, corporate gifts, and special occasion surprises for every celebration.

What products do you offer?

We offer: Birthday Cakes & Hampers, Anniversary Gifts, Wedding & Event Gifts Baby & Kids Gifts, Romantic & Couple Gifts, Customized Gifts Flowers & Cakes Combos, Corporate Gifts, Luxury Hampers, Balloon Decorations, And many more products added regularly.

Where do you currently deliver?

Currently, we provide delivery services in Lahore only. More cities will be added soon.

How can I place an order?

You can place an order directly through our Shopify store by: 1. Selecting your product 2. Adding it to cart 3. Entering delivery details 4. Completing payment

Can I place an order through WhatsApp?

Yes, customers can also place orders through WhatsApp customer support for quick assistance and custom orders.

Do you offer same-day delivery?

Yes, same-day delivery is available in Lahore for selected products.

What are the shipping charges?

Yes, same-day delivery is available in Lahore for selected products.

How early should I place my order for same-day delivery?

For same-day delivery, orders should be placed at least 2–3 hours before the required delivery time.

Do you offer midnight delivery?

Yes, midnight delivery is available for birthdays, anniversaries, and special surprises.

Can I schedule delivery for a specific date and time?

Yes, you can select your preferred delivery date and timing while placing the order.

What happens if the receiver is unavailable?

Our support team will contact the sender or receiver to arrange successful delivery.

Do you provide order tracking?

Yes, customers receive order updates and tracking information through WhatsApp or customer support.

What payment methods do you accept?

We accept: 1. Cash on Delivery 2. Debit/Credit Cards 3. Online Payments 4. Bank Transfer

Is Cash on Delivery available?

Yes, Cash on Delivery is available for eligible orders in Lahore.

Do you offer customized gifts?

Yes, we offer personalized gifts including: Printed Mugs, Photo Frames, Name Engraved Gifts, Personalized Hampers, Custom Cakes

How can I send customization details?

You can send your photos, names, messages, or design details through WhatsApp after placing the order.

Can customized products be returned?

Customized products cannot be returned unless there is a mistake or damage from our side.

Are your cakes freshly prepared?

Yes, all cakes are freshly prepared for every order to ensure quality and freshness.

Can I customize cake flavor or design?

Yes, cake flavors, sizes, and designs can be customized depending on availability.

Are flowers delivered fresh?

Yes, we use fresh flowers for all bouquets and arrangements.

Do you offer flowers and cake combo deals?

Yes, we offer a variety of cake and flower combo packages for special occasions.

What is your return policy?

Returns are only accepted for damaged or incorrect items.

Can cakes or flowers be returned?

No, cakes, flowers, and perishable products cannot be returned once delivered.

What should I do if I receive a damaged item?

Please contact our support team immediately with photos or videos of the damaged product.

Do you offer flowers and cake combo deals?

Yes, we offer a variety of cake and flower combo packages for special occasions.